This privacy policy sets out how we, Deborah Kempton Artworks (the owner and provider of this website) collect, use, protect and manage any of your personal information when you use this website; deborahkempton.co.uk. Your privacy is very important to us and we are committed to ensuring that your privacy is protected in accordance with this Policy.

By providing information to us via our website, or otherwise you consent to our use of the information you provide in accordance with this Policy. Any reference to our website includes its email, text, and other electronic messaging.

This Policy may change from time to time and is incorporated into our website Terms and Conditions. Your continued use of our website constitutes your acceptance of this Policy and any of those changes. We encourage you to review this Policy periodically.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
• Shipping details: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

We also collect information about you when you engage with us on social media and when submitting the contact form.

We’ll collect your data automatically using cookies in accordance with your browsers cookie settings to keep track of basket contents while you’re browsing our site. For full information about our use of cookies please see our Cookies Policy.

Log Files – We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times, URL requested, and referral URL. This information is not shared with third parties and is used only within Deborah Kempton Artworks.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address and phone number. We’ll use this information for purposes, such as, to:

• Process your order.
• Send you information about your order.
• Respond to your requests, including refunds and complaints.
• Process payments and prevent fraud.
• Comply with any applicable laws and regulations.
• Improve our website, products and services to better serve you and to improve your customer experience.
• Send you periodic marketing emails, if you choose to receive them, regarding our products, updates and services.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. We are required to store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Who on our team has access?

Members of our team have access to the information you provide us, such as;

• Order information such as, what was purchased, when it was purchased and where it should be sent, and
• Customer information such as your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

How we protect your information

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider (PayPal) and are not stored or processed on our servers.

If you suspect any misuse, loss or unauthorised access to your data please contact us immediately at Debs@DeborahKempton.co.uk.

How long your information is kept

Customer purchase records are kept for a minimum of 6 years to comply with legal requirements.

Customer information gathered from completing the Contact Form is only kept whilst the enquiry is processed.

Your rights over your data

Deborah Kempton Artworks would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request Deborah Kempton Artworks for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request that Deborah Kempton Artworks correct any information you believe is inaccurate. You also have the right to request Deborah Kempton Artworks to complete information you believe is incomplete. 

The right to erasure – You have the right to request that Deborah Kempton Artworks erase your personal data, under certain conditions. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

The right to restrict processing – You have the right to request that Deborah Kempton Artworks restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to Deborah Kempton Artworks processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Deborah Kempton Artworks transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: Debs@DeborahKempton.co.uk

What we share with others

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

We will not sell, trade, share, rent or otherwise transfer your personally identifiable information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Deborah Kempton Artworks will only be in connection with the provision of agreed services and products.

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you wish to withdraw your consent

If you wish to you can change or review any personal information we have about you by emailing Debs@DeborahKempton.co.uk.

If at any time you would like to unsubscribe from receiving future marketing emails you can email me at Debs@DeborahKempton.co.uk.

Or follow the instructions at the bottom of each marketing email and we will promptly remove you from all future marketing correspondence.

Contacting us

If there are any questions regarding this privacy policy, you may contact us at Debs@DeborahKempton.co.uk.